General Questions

Supported Web Browsers
We support the following desktop browsers. If you are not using one of these browsers, please download a new browser from any of the sites below. If you ele...
Website Security
At Medelita we have taken the necessary steps to ensure that your online purchase is safe and secure, using Verisign information security services. Every ti...
Website Errors
There may be occasional, accidental errors found on our website. We reserve the right to make corrections in the event of a misprint or change.
Payment Options
We accept Visa, Master Card, and American Express for all types of orders (internet, phone, and fax).
Sales Tax
If you reside in California or Texas and are not a reseller or tax free governmental agency, we are required to add applicable sales tax.
Bulk Ordering & Price Quotes
If you are interested in purchasing Medelita lab coats or scrubs in large quantities or are in need of a special RFQ, we will be more than happy to provide ...
Backorders
You will be promptly informed by email of delivery dates for garments that are back-ordered. Other items in your order, if available, will be shipped immedi...
Does Medelita manufacture in the USA?
We initially made both lab coats and scrubs in the U.S., starting in 2008.  It was our goal to support U.S. manufacturing long-term. However, as we grew in ...
I did not receive an email confirmation to my email account.
Depending on your email provider's settings, you may find that any email correspondence coming from medelita.com ends up in your JUNK or SPAM folder.  ...
Who can I contact if I have questions?
Have a question about our scrubs or lab coats? Not sure about sizing? You can contact Medelita by calling our customer service line (877) 987-7979 or emaili...