Orders Questions

I placed an order and did not receive a confirmation or e-mail with my shipping/tracking information. What should I do?
We sometimes find that order and shipping confirmation emails are misdirected into customers' junk or spam folders. Please add contact.us@medelita.com ...
My credit card was declined but I still see a pending transaction in my bank/credit card account. Why?
From time to time we receive calls from customers who attempt to place an order online and their credit cards are declined for one or more reasons - but the...