We consider Medelita customers to be colleagues. For that reason, we guarantee all products that we make. Period. We are the only medical apparel company with third party performance fabric certification from DuPont® and drirelease® with FreshGuard®. If any of our products don’t meet your expectations, send them back within one year from the date your order was received - for repair or replacement. Damage due to normal wear and tear will be repaired at a reasonable charge.
We reserve the right to exclude items from the Professional Courtesy Guarantee™ that have not been maintained per our care instructions (including the use of chlorine bleach on any product), or items that have been altered or abused. If you have questions about care of your garments we are happy to help provide in-depth recommendations.
Please note: Medelita Clearance items and Certified Seconds are EXCLUDED from all Professional Courtesy Guarantee™ policies, including all exchanges and/or returns listed below. All sales on Clearance items and Certified Seconds are final. Some coupon codes, including free shipping coupon codes, do not apply to clearance items, certified seconds and/or items on sale.