UPS Prepaid return labels are easy to retrieve from you Medelita.com account.


First, to ensure that your information is protected, we need you to log into your account in order to access a list of your recent orders.  You can do that by following this link:


Account Login

Once you've logged in, you should see your order number displayed in this list of past orders.  You can click on that order number to be taken to the order details page.

Once you reach that page, you should find a red button that says "Request Return Label"
 
Click on that button and you'll arrive at the "Returns & Exchanges Form" where you can complete your exchange request by following the simple instructions on the screen.  Once you submit your request, you should be prompted to print out your return label and you can take it from there.

If you have any trouble logging in, please click the "Retrieve My Password" button on the log in page and follow the instructions to reset your password.  If you don't see the password email please check your spam or junk folder.

Should you additional help please email contact.us@medelita.com